FAQs

About Daphne’s Haven Supportive Housing

Daphne’s Haven Supportive Housing provides safe, clean, and affordable living spaces in the North Carolina, Charlotte metropolitan area for individuals in need. We focus on fostering unity, independence, and community support to help residents rebuild their lives.

Our housing facilities are located in the Charlotte, North Carolina area, offering a supportive and community-oriented environment for residents.

We provide room and board, mental health therapy referrals within 48 hours of onboarding, and assistance in navigating community resources to help residents achieve their personal goals.

You can reach us at +1 (347) 707-9343 or email us at daphneshaven28@gmail.com.

We follow strict protocols to protect client privacy and ensure safety at all times. Our caregivers are trained in confidentiality, and we use secure systems to manage client information.

Application & Admission Process

You can apply online through our website. After submitting the application, an intake specialist will contact you for an interview and orientation.

Applicants must provide a valid photo ID and agree to follow the house rules to ensure a safe and supportive living environment.

We do not charge an application fee. However, accepted residents must pay the first month’s rent and a community admin fee before moving in.

Once your application is submitted, an intake specialist will schedule an interview and orientation. If accepted, you can move in after paying the necessary fees.

Typically, you can move in as soon as the application process is complete, the interview is conducted, and the first month’s rent and community admin fee are paid.

No, we do not conduct credit checks for applicants.

Housing & Living Arrangements

We offer shared housing with semi-furnished rooms, common living areas, and kitchen facilities to promote a supportive community environment.

Rent covers all utilities, including electricity, water, Wi-Fi, and access to fully furnished common areas and kitchens.

Yes, we have house rules to ensure safety and harmony, including quiet hours, cleanliness expectations, and respectful behavior guidelines.

Visitors are ONLY allowed after 3 months of probation during designated hours, but they must follow house rules and respect the privacy and well-being of other residents.

Residents are responsible for their own meals, but we provide fully equipped kitchens, and we can guide residents toward local food assistance programs if needed.

Resident Placement

We work to place residents in housing environments that best match their needs and ensure the safety and comfort of everyone in our care. Whenever possible, we house individuals with similar support levels and backgrounds together (e.g., age, health, recovery status).

For example, older adults and individuals in recovery may be placed in separate residences to help promote stability and wellbeing. Room assignments are based on availability, safety, and professional assessment.

  • Seniors or those with physical limitations should not share space with younger, actively recovering individuals.
  • Sober clients should not room with someone currently struggling with substance use.
  • Trauma survivors (e.g., women exiting domestic violence) should not be housed with unpredictable or high-risk roommates.

Financial
Information

We accept private payments via Money Order, PayPal, Venmo, and Zelle. We also work with representative payee services and agencies that manage payments for residents.

Yes, we accept SSI, SDI, and Veteran’s benefits as forms of payment for housing.

We encourage open communication. If a resident experiences financial hardship, we’ll work together to explore available resources or create an alternative payment plan.

Support Services & Community Resources

Yes, we refer to mental health therapy within 48 hours of onboarding for residents who need support.

Absolutely! We help residents navigate community resources for healthcare, job training, education, and other essential services to support their personal growth.

While we don’t directly place residents in jobs, we connect them with local job readiness programs, career counseling services, and vocational training opportunities.

Transportation isn’t included in the rent, but we assist residents in connecting with local transit options and social service programs for transportation assistance.

Safety &
Security

Our properties are equipped with security features like surveillance cameras, secure entry points, and on-call support staff for emergencies.

Yes, we provide access to on-call staff for urgent situations and connect residents with emergency services or crisis intervention resources when needed.

We encourage open communication. If a resident experiences financial hardship, we’ll work together to explore available resources or create an alternative payment plan.

Your Journey Begins Here

Have questions or need assistance? Our dedicated team is here to help you every step of the way. Reach out today, and let’s start a conversation